Returns & Exchanges

Due to the perishable nature of our fresh-baked goods, we are unable to accept returns or exchanges for change of mind. If your order arrives damaged or incorrect, please reach out to our team within 24 hours of delivery for a resolution.

Return Process

• 1.
  Document the Issue

  Take clear photos of the damaged items and the shipping packaging as soon as your order arrives.

• 2.
  Contact Support

  Email our customer service team at [email protected] with your order number and the photos attached.

• 3.
  Review Process

  Our bakery team will review your claim within 48 hours to determine if a replacement or refund is applicable.

• 4.
  Resolution

  Approved claims will receive a store credit, refund, or a fresh batch of treats shipped at no additional cost.